For private clinics & practices: routine questions answered automatically, reschedules never missed, every message handled with strict confidentiality.
From £39/month · AI included on every plan · No per-answer fee
The front desk is chained to the phone — the same questions (hours, prices, what to bring) interrupt staff caring for the patient in the room.
Changes arrive after hours — patients text on Sunday night to reschedule Monday; nobody sees it, the slot is wasted.
Worried patients hate silence — an unanswered pre-visit question at 10pm becomes an anxious call at 8am.
Confidentiality is the whole game — patient messages can’t run on tools that treat health data casually.
Where your customers reach you: SMS & WhatsApp (dominant), website chat, Messenger, email
Real results for healthcare teams — every one backed by what Orivio actually does.
Routine questions about hours, prices and preparation are answered automatically, so staff focus on the patients in front of them.
After-hours reschedule requests are acknowledged instantly and flagged urgent, so the desk re-fills the slot first thing instead of logging a no-show.
Pre-visit questions get an instant, accurate reply from your patient-information articles — no night shift required.
Patient messages are encrypted at rest, personal details masked before any AI processing, and data stays on EU servers.
A patient texts Sunday night to reschedule their 9am Monday appointment. Nobody sees it. The slot goes empty and they’re marked a no-show.
The text lands in the shared inbox, gets an instant acknowledgement, and is flagged urgent — the desk rebooks and re-fills the slot before 9am.
The front desk answers “how should I prepare?” thirty times a week, between calls, while patients queue.
Ori answers instantly from your patient-info articles on WhatsApp, SMS and web chat. The desk handles the humans in the room.
For private clinics & practices: routine questions answered automatically, reschedules never missed, every message handled with strict confidentiality.