Product / Ori AI
// MEET ORI

Ask Ori anything. Get the answer — and its sources.

Ori reads your knowledge base, past chats and emails, then answers in full — with citations you can check in a click. Watch it work.

Included on every plan. Never billed per answer.

✦ Ask Ori
✦
Reading your knowledge base, past chats and emails
1 Answers customers

Answers your customers, on every channel.

Email, live chat, WhatsApp, Instagram, Messenger, Telegram, Slack and SMS — one AI handles them all, grounded in your knowledge base. It answers only what it can back up, and hands off to a human the moment it should.

  • ✓Replies in your brand's voice, from your published help center
  • ✓Escalates to a human with full context when unsure
  • ✓One Ori across all 8 channels
2 Drafts your replies

Drafts every reply. You hit send.

The moment a message lands, Ori writes a ready-to-send reply from your past answers and knowledge base — then waits. Your agent reads it, tweaks, sends. AI speed, human judgement.

  • ✓A drafted reply waiting in every new thread
  • ✓Nothing sends on its own — you're always in control
  • ✓Learns from the replies your team actually sends
Inbox · Ori drafted a reply
BillingUrgent
Customer · 2 min ago
I was charged twice for my May invoice — can you sort this out today?
✦ Ori drafted
Hi Sam — you're right, I can see two charges on 5 May. I've refunded the duplicate (£42.00); it'll land in 3–5 days. Sorry for the scare!
SendEdit
3 Runs the busywork

Tags, summarises, and books the meeting.

Ori reads every thread the moment it arrives — tags it, flags urgency, writes a one-line summary, and spots when someone wants to meet. It even books, reschedules or cancels straight from chat.

  • ✓Auto-tag, urgency & needs-response on every message
  • ✓A one-line summary on long threads, instantly
  • ✓Detects meeting requests and books them for you
Thread · handled automatically
SalesNeeds responseMeeting
Prospect from Acme wants a demo of the reporting features before renewing — keen to meet this week.
📅 Meeting detected → booked Thu 2:00pm, invite sent.
// GROUNDED IN YOUR BUSINESS

Grounded in your business.

Ori draws on your own knowledge base, past chats, emails and meetings — and shows exactly where every answer came from, so your team can trust it and verify in a click.

📘

From your sources

Every answer is drawn from your own KB, chats, emails and meetings.

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Always cited

Each answer shows exactly where it came from, so your team can verify in a click.

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PII redacted

Sensitive details are stripped before anything reaches the model.

∅

Never trains on you

Your conversations are never used to train anyone's models. Full stop.

Meet the teammate that never sleeps.

Ori answers, drafts and remembers across every channel — grounded in your business, with the sources to prove it.

Included on every plan · Never billed per answer · No credit card to explore