Product / Ori AI
// MEET ORI

Ask Ori anything. Get the answer — and its sources.

Ori reads your knowledge base, past chats and emails, then answers in full — with citations you can check in a click. Watch it work.

Included on every plan. Never billed per answer.

Ask Ori
Reading your knowledge base, past chats and emails
1 Answers customers

Answers your customers, on every channel.

Email, live chat, WhatsApp, Instagram, Messenger, Telegram, Slack and SMS — one AI handles them all, grounded in your knowledge base. It answers only what it can back up, and hands off to a human the moment it should.

  • Replies in your brand's voice, from your published help center
  • Escalates to a human with full context when unsure
  • One Ori across all 8 channels
2 Drafts your replies

Drafts every reply. You hit send.

The moment a message lands, Ori writes a ready-to-send reply from your past answers and knowledge base — then waits. Your agent reads it, tweaks, sends. AI speed, human judgement.

  • A drafted reply waiting in every new thread
  • Nothing sends on its own — you're always in control
  • Learns from the replies your team actually sends
Inbox · Ori drafted a reply
BillingUrgent
Customer · 2 min ago
I was charged twice for my May invoice — can you sort this out today?
Ori drafted
Hi Sam — you're right, I can see two charges on 5 May. I've refunded the duplicate (£42.00); it'll land in 3–5 days. Sorry for the scare!
SendEdit
3 Runs the busywork

Tags, summarises, and books the meeting.

Ori reads every thread the moment it arrives — tags it, flags urgency, writes a one-line summary, and spots when someone wants to meet. It even books, reschedules or cancels straight from chat.

  • Auto-tag, urgency & needs-response on every message
  • A one-line summary on long threads, instantly
  • Detects meeting requests and books them for you
Thread · handled automatically
SalesNeeds responseMeeting
Prospect from Acme wants a demo of the reporting features before renewing — keen to meet this week.
📅 Meeting detected → booked Thu 2:00pm, invite sent.
// GROUNDED IN YOUR BUSINESS

Grounded in your business.

Ori draws on your own knowledge base, past chats, emails and meetings — and shows exactly where every answer came from, so your team can trust it and verify in a click.

📘

From your sources

Every answer is drawn from your own KB, chats, emails and meetings.

Always cited

Each answer shows exactly where it came from, so your team can verify in a click.

PII redacted

Sensitive details are stripped before anything reaches the model.

Never trains on you

Your conversations are never used to train anyone's models. Full stop.

Meet the teammate that never sleeps.

Ori answers, drafts and remembers across every channel — grounded in your business, with the sources to prove it.

Included on every plan · Never billed per answer · No credit card to explore