AI included On every plan, every channel.

From £39 a month.
No per-answer bill.

Meet Ori — your AI agent. Answers customers on every channel, drafts your emails, sorts your inbox and writes your help center. Included on every plan, never billed per answer.

Free for 14 days. No credit card. Set up in an afternoon.

Included on every plan 8 channels in 1 inbox · Self-writing help center · Stripe refunds in-chat · Built-in CRM · SLAs that don't slip · No-code workflows
How Orivio works

Every channel your customers use. One inbox for your team.

WhatsApp, Instagram, Gmail, Outlook, Messenger, Telegram, SMS, Slack, and your own chat widget — every message lands in one place. Your team stops alt-tabbing between apps.

WhatsApp · Sarah
"Hey 👋 my Pro plan renewed but it's not active — can you help?"
Instagram · @lena_b
"Hi! Do you ship to Germany? 🇩🇪"
Email · accounts@acme.com
"Following up on invoice #4421 — did you receive my payment?"
Messenger · Marcus
"Is the wool jacket still in stock in size M?"
Telegram · @priya_t
"Can someone help reset my 2FA? I lost my phone 😬"
SMS · +1 (555) 234-1188
"Order placed! When will it ship?"
Slack · #support
"@orivio our customer Acme is hitting 500 errors on the API"
Live Chat · new visitor
"Hi, I'm new — what's your pricing? Do you have a free trial?"
WhatsApp
Instagram
EmailGmail + Outlook
Messenger
Telegram
SMS
Slack
Live Chat
Ori
One inbox
Every channel · One place · No more alt-tabbing
See it in action

Your inbox, already at work.

A message lands — from any channel. Before your team opens it, the inbox already knows what's urgent, who the customer is, when you need to reply, and what to say. Half the work is done.

47

Inbox

38 OPEN
All Urgent Mine Unassigned
SK
Sarah Kim
Hi! My subscription renewed but the new features aren't…
UrgentRefund
2m
MR
Marcus Reyes
Can we move our 3pm meeting to Thursday?
Meeting
12m
PT
Priya Tan
How do I export my contacts to CSV?
Action Req.
28m
JB
Jane Bloom
Thanks for the quick reply! Newsletter ✓
FYI
1h
DV
Daniel Voss
Need help with the API integration for…
Action Req.
2h
SK
Sarah Kim · Acme Co
sarah@acme.com · via Gmail
First response SLA due in 28s
Target is 2 min under policy VIP sla
View SLA
Sarah Kim · 2m ago
Hi! My subscription renewed but the new Pro features aren't showing up in my account. Can you help? Also — happy to wait if there's a refund option.
Ori drafted a reply

Hi Sarah — sorry about that! I've checked your account: the renewal went through, but the Pro plan didn't sync until now. I've manually applied it — please refresh and you should see all features. If you'd still like a partial refund for the missed days, just say the word.

CONTACT · Sarah Kim

SK
Sarah Kim
sarah@acme.com
📞 +44 7950 220 118
🇬🇧 London, United Kingdom
🏷 Customer · since Apr 2026
VIP Pro Plan Gold

🗺 SESSION DETAILS

📍 London, United Kingdom
🌐 Chrome 130 · macOS Sonoma
📱 Desktop · 1440 × 900

📄 PAGES VISITED · 4

/pricingnow
/features2m
/integrations5m
/ (homepage)8m

💳 STRIPE

Sarah Kim
ACTIVE
Pro Plan£35.00/mo
mastercard•••• 8225
Customer sinceApr 5, 2026
Recent Payments
£35.00 · May 5PAID
£35.00 · Apr 5PAID
🔗 Portal Link ↗ View in Stripe

💬 CONVERSATIONS

Live Chat3
Email4
▾ Recent
💬 Trouble logging in to the serv… · 2m ago
📧 Sync up on the new feature… · 38d ago
📧 Linked to the conversation… · 2mo ago
Refund issued · £24.67
Stripe · 2 sec ago
Ori tagged this · Urgent + Refund
Meeting detected
Marcus Reyes · Thu 3 → 4pm proposed

Connects with the tools you already use

Launching 2026
Be a Founding Customer: free migration from your current tool · direct line to the team on Slack · first access to new AI features.
Join
Built for support teams

Less queue. More answered.

A knowledge base, an AI teammate, an automation builder, and your existing tools — all in one workspace.

Knowledge Base · AI Builder

Build your help center in seconds.

Type one prompt — "a help center for an online clothing store" — and Ori drafts categories, articles, and structure for you. Or upload a PDF. Or start from a template. All editable.

See Knowledge Base feature
Knowledge Base
Manage your help center articles and categories
×
✦ AI-POWERED
Build your help center in seconds
Describe what your customers need help with. We'll draft categories, articles, and structure — all editable as drafts.
From Prompt From File
Type a description… ✦ Generate
💡 Tip: mention your industry, top customer questions, and tone.
OR START FROM A TEMPLATE
💳
Billing & plans
📦
Shipping & returns
🔑
Account & access
🛠
Troubleshooting
FROM marcus@acme.com · 9:42 AM
Refund for duplicate charge
Hi — I was charged twice for my Pro plan in April. Could you refund the duplicate by Friday? Accounting is closing the books.
Proposed Outgoing · Ori Not sent yet
Hi Marcus,

Thanks for flagging this. I can see two charges on your account from April 4 and 5 — full refund for the duplicate is on its way, you'll see it in 3-5 business days. Sorry for the trouble.

Best,
Acme Support
Draft only — not sent yet
Ori AI · Email Drafts

The reply is ready before you open it.

By the time you click into the thread, Ori has drafted the response — in your team's tone, with full context. Read it. Tweak a word. Hit Approve & send.

See Ori AI feature
Automation Builder · Visual Canvas

Build AI-powered rules. Without the code.

Trigger from any signal. Branch the logic. Set what happens at SLA warning and breach. Test on real conversations before going live.

See Automation Builder feature
VIP complaint → escalate draft
1 · WHEN ✓ IF ✓ THEN
💬 When a message arrives on any channel
↕ IF — DECISION 2 conditions · all must match
Customer sentiment is angry or frustrated
AND
Customer is tagged VIP
✓ If yes ✕ If no
🎯 Priority → Urgent
🎟 Assign SK Sarah K
🔔 Notify # #cs-urgent
Apply VIP SLA 15 MIN
⚠ warning → ping #cs-urgent ⛒ breach → escalate to manager
🎯 Priority → Medium
🎟 Assign Round-robin
Apply Standard SLA 4 HR
What changes for you

Add Ori. Four things change before lunch.

01 · TIME
The team stops tab-switching.

Email, chat, WhatsApp, Instagram, SMS, Slack — every customer message lands in one inbox. No more "let me check the other tool."

02 · REPLIES
Customers stop waiting hours.

Ori drafts the reply the moment a message lands. Your agent reviews, tweaks if needed, hits send. Minutes, not hours.

03 · BILL
The AI bill stops climbing.

One predictable monthly price — no matter how many tickets your AI handles. Intercom Fin charges $0.99 per answer. We charge £0 per answer.

04 · WORK
Your team works on hard problems.

"Where do I find my invoice?" gets answered by Ori. Your agents handle the angry, complex, and high-stakes — the ones a human actually needs.

Bank-grade encryption SOC 2 Type II (in progress) GDPR ready CASA Tier 2 EU data residency Never trained on your data

Add an AI teammate.
Always on. Always Ori.

Set up in an afternoon. Free for 14 days. No credit card. Cancel any time.