No fee per resolution — ever

Three plans. Each builds on the last.

No fee per resolution. No surprise overages. Just simple, predictable pricing — and every plan is the full platform: inbox, chat, knowledge base and AI.

No per-resolution or per-conversation fees One predictable monthly price Shared AI credits · extra seats £15/mo
Your fit
Starter

Everything you need to run support from one shared inbox.

£39/mo
Billed monthly · 2 seats included
Seats included2
AI credits / month250
Extra seat£15/mo
The full platform
  • Shared inbox, chat widget, KB, contacts & calendar
  • AI email drafts & compose
  • Ambient AI — auto-tag, urgency, summaries
  • Internal notes, @mentions & collision detection
Start free
Your fit
Business

Scale with advanced AI, identity checks and clean data.

£279/mo
Billed monthly · 15 seats included
Seats included15
AI credits / month1,900
Extra seat£15/mo
Everything in Growth, plus
  • KB content gap analysis — AI spots what's missing
  • Widget identity verification
  • AI duplicate-contact detection
Start free
// WHY ORIVIO PRICING

Priced to be fair and predictable.

No per-resolution fees

Your price never climbs with your ticket count. Close 50 conversations or 5,000 — it costs exactly the same.

The whole platform, every plan

Inbox, chat, knowledge base and AI from day one. Higher tiers add scale and reach — never the basics.

Shared AI credits, not per seat

One pool across your whole team. See it live, top up anytime, and never get a surprise bill.

How AI credits work

One predictable price. Never per resolution.

per resolution per conversation per outcome

One predictable monthly price, and shared AI credits you can see and top up whenever you like.

No per-resolution fees. Your price doesn't climb with your ticket count — unlike tools that bill for every conversation the AI closes.
Shared, not per-seat. A quiet month for one agent covers a busy month for another.
See it live, top up anytime. Remaining credits are always visible — and we never auto-charge you by surprise.
What uses a credit
AI reply or draftOri writes a full email reply for you Medium
Ask Ori a questionAnswer pulled from your emails, KB & chats Higher
# Ambient AIAuto-tag, urgency, summary on a thread Low
Top-upAdd more credits whenever you need them anytime
Rough guide only. Even Starter covers hundreds of AI actions a month; Growth, well over a thousand. Ori answers & KB drafts use more, auto-tagging barely any — and your real usage is always visible in-app.
// ESTIMATE YOUR PRICE

Not sure which plan? Find out in seconds.

Drag for your team size and how much AI you'd use. We'll point you at the right plan and show your predictable monthly price.

Plan estimator Live
5 seats
Plans include 2, 5 or 15 seats — extra seats are £15/mo each.
60/day
A rough mix across your team — replies, Ori answers, chat & KB drafts, blended into one average. It's only a ballpark.
We'd recommend
Growth
£119
£23.80 per seat · billed monthly
Roughly ~650 credits a month — comfortably within Growth's 750.
Growth unlocks Ori, automation, SLAs and every extra channel.
Estimate only — credit usage varies with message length and model. No fee per resolution; nothing is billed until you choose a plan.
// COMPARE EVERYTHING

See what each plan unlocks.

Every plan includes the full core platform — the table shows exactly what each tier adds on top. Collapse any area you don't need.

Starter
£39/mo
Growth
£119/mo
Business
£279/mo
Your team & usage 3
Seats included
2
5
15
Extra seat
£15/mo
£15/mo
£15/mo
AI credits / month shared across your team
250
750
1,900
Shared inbox & channels 6
Shared inbox & contacts
AI email drafts & compose
Ambient AI auto-tag, urgency, summaries, needs-response
Internal notes & @mentions tag a teammate privately on any email or chat
Collision detection see when a teammate is already replying
More messaging channels add Slack, WhatsApp, Messenger, Instagram, Telegram & SMS — all in one inbox
Live chat & knowledge base 5
Live chat widget
Knowledge base
KB custom domain
KB content gap analysis AI spots missing articles
Widget identity verification
Ori AI & automation 5
Ori AI assistant answers from emails, KB & chats
Ori across every channel reads & replies on Slack, WhatsApp, Messenger, Instagram, Telegram & SMS
Ori books & manages meetings create, reschedule or cancel from chat
Automation rules & SLA
AI skill management
CRM & calendar 4
Contacts & CRM
Calendar & scheduling
AI meeting detection spots meeting requests in email, suggests times
AI duplicate-contact detection

All prices in GBP, billed monthly. Extra seats and credit top-ups available on every plan.

// FAQ

Pricing questions, answered.

Q. Do you charge per resolution or conversation?

No. There's no per-resolution, per-conversation or per-outcome fee. You pay one predictable monthly price, and AI usage simply draws from the AI credits included in your plan.

Q. What's an AI credit?

Credits meter AI usage. An AI reply costs a little, an Ori answer a bit more, and auto-tagging barely anything — all from your shared monthly AI credits.

Q. What if we run out of credits?

Your inbox, chat and knowledge base keep working as normal. AI actions pause until you top up or your monthly credits refresh — and we never auto-charge you by surprise.

Q. Are AI credits per person?

No — it's pooled for your whole organisation. Heavy and light users balance out, so you're not paying for AI per seat.

Q. What counts as a seat?

One seat is one team member who logs in to handle support. Plans include 2, 5 or 15 seats — add more on any plan for £15/mo each.

Q. Are there setup fees or contracts?

No setup fees. Plans are billed monthly, so you can change or cancel as your team's needs change.

Start on any plan. Grow when you're ready.

The full platform from day one — inbox, chat, knowledge base and AI. Add seats, channels and automation as you scale.

No card required to explore · Extra seats £15/mo · Top up credits anytime