Ori reads urgency, intent, and history — then routes each conversation to the right teammate. The SLA clock watches itself. Pre-breach alerts hit Slack before anything slips.
Free for 14 days · No credit card · No rule trees to build
No rule trees to build. Ori reads urgency, intent, customer tier — and routes to whoever's best placed to answer.
Faster targets for VIP customers. Different hours for different teams. Holidays respected. One policy covers email, chat, SMS, WhatsApp — no per-channel config.
Pre-breach warning fires at the offset you set (75% by default). Slack, Telegram, in-app, webhook — pick how you want to know.
Drag-and-drop "When → If → Then" rules. Pre-built templates for VIP escalation, billing routing, abandoned-chat reengagement. Plain-English summary tells you what each rule does.
Free for 14 days. No credit card. One line of code on your site and Ori starts answering — grounded in your KB, never inventing.
£35 per seat · all in · no per-resolution fees